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Terms & Condition

Terms & Condition

The website authorvalley.com is for informational purposes only. By choosing to view this website and download any material, you agree to be bound by these Terms and Conditions and accept full responsibility for compliance with them. If you do not agree with any of the terms, you are prohibited from using the website. All content and materials on this website are protected by applicable worldwide copyright and trademark laws.

1. Limited License

Unless Authors Valley provides you with written permission in response to a request sent to info@authorvalley.com, you are prohibited from:
  • Copying, altering, or distributing any material from this website.
  • Using content on the Authors Valley website for commercial or non-commercial purposes.
  • Decompiling or reverse-engineering any software on the Authors Valley website.
  • Transferring, reproducing, or “mirroring” the materials on any other server.

2. Disclaimer

Authors Valley does not warrant the accuracy, results, or reliability of any material published on its website. Content may contain typographical or clerical errors. Authors Valley disclaims any obligation to update the website or its materials.

By accessing this website, you acknowledge that reliance on any information, advice, or statement found here is solely at your own risk. Authors Valley reserves the right to modify website material or restructure the website entirely at any time, without prior notice. Continued use of the website constitutes agreement with any updated Terms and Conditions.

3. Limitation of Liability

Authors Valley, its subsidiaries, or affiliates cannot be held liable for any direct, indirect, incidental, consequential, or special damages. This includes, but is not limited to, lost profits, business interruptions, or data loss arising from use or inability to use the website or its materials.

4. Links

Authors Valley has not reviewed all external websites linked to its own and is not responsible for the content of any such third-party site. The presence of a link does not imply endorsement. Use of any linked website is at your own risk.

5. Indemnity

As a user of this website, you agree to indemnify and hold Authors Valley harmless against any claims, damages, or losses resulting from misuse of the website or its materials.

6. Cookies

Cookies are small data files with anonymous identifiers stored on your device. Like many websites, Authors Valley uses cookies to collect information. You may disable cookies in your browser settings, but doing so may prevent parts of the website from functioning properly.

Authors Valley does not grant any implied rights under patents, copyrights, trademarks, or trade secrets. If any content, images, or copyrighted material belongs to you or your organization unintentionally, please contact us and we will promptly remove it.

Refund Policy

Refunds are subject to the following terms and conditions:

A refund request will be void if:

  • The initial publishing package or manuscript evaluation has been approved.
  • The project is classified as urgent.
  • Cancellation is requested for reasons unrelated to Authors Valley.
  • The client remains unresponsive for more than 2 weeks during the project.
  • Company policies have been violated.
  • Revisions have already been requested or completed.
  • Another company or service provider has been engaged for the same project.
  • The provided creative brief lacks essential details.
  • A complete change of concept or direction has been demanded.
  • A discounted package has been purchased.
  • The refund request exceeds the specified timeframe.
  • The business (author or publisher) closes, changes name, or ceases operation.
  • Reasons such as “change of mind” or “partner disagreement” are provided.

Refunds will not be granted once:

  • Final files (book formatting, cover design, ISBN assignment, or publishing setup) have been delivered.
  • A bundled service is partially completed (refund applies only to the incomplete service, not the bundle).
  • Work has been outsourced to a third-party vendor.
  • Free services or complimentary items (such as promotional designs, sample ISBNs, or marketing extras) have been provided.

Note: Authors Valley reserves the right to hold or reject any project or cancel a contract when deemed necessary. After a refund is issued, you will not retain any rights to the delivered work; all rights will revert to Authors Valley.

How to Claim a Refund

Send an email to billing@authorvalley.com with your refund request. Our billing department will review and respond after conducting the necessary analysis. The refund process will be initiated once eligibility is confirmed.